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東海大學國際職場實習發展中心--第三屆學海築夢實習成果-活在當下

活在當下

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  • 分類 : 第三屆學海築夢實習成果
  • 點閱 : 167
  • 日期 : 2016-12-12

(義大利 ARCHISTUDIO實習生  政治系 何同學)

如果我未踏出那未知的一步,怎能享受下一秒的存在呢?

Macintosh HD:Users:apple:Desktop:useful:DSC_0571.JPG從沒想過,沒有浪漫細胞,生活中被工作塞滿的的我,第一次出國的所在竟是被喻為浪漫和悠閒的國家—義大利。其表現在生活中,像是之前第一次遇到上班的火車誤點,十分緊張地傳訊息給Tutor,Tutor就回覆我們說:「別擔心,先去喝杯咖啡工作吧!」  此外,因公司距離住所需要來回四小時的車程,包含公車轉火車,火車再轉火車,在這漫長的上下班之路中,大多數的時間我都在學習「慢」,放慢自己的腳步,因再怎麼著急,也無法改變火車誤點或是臨時消失,還不如找一間bar,品嚐一杯咖啡再出發;放慢去思考,在台灣的我,鮮少有時間留給自己去放空想像沈澱,反而在義大利的火車上,反思著許多過去,並且也計劃出未來的方向。這過程中,我明白到「慢」不代表只有一是無成,因為放慢了心和腳步,才能看得更清,走得更穩。此外,在公司實習和去辦相關證件過程中,知道了coffee time在義大利人心中的重要性,除了是放鬆休息的時間,更是另一種社交的機會,在那樣的時間中,不再只有工作上的話題,人們互相更加瞭解,相處更加自在。

另外,罷工在義大利蠻常見的,但是幾乎都會提前預告,使要搭乘的乘客能有心理準備和打算。但起初不知此事的我們,都是到公司之後才會知道有罷工,因罷工大多是在十點過後,但我們已經出門並且到公司了,所以知道後又必須等下一班火車回家,這過程有時令人開心有時煩躁,開心是因為多了半天假,可以有時間去住家附近閒逛,或是去超市採買物品,煩躁是因為好不容易坐兩小時的火車抵達,又馬上要坐回去。但在這樣的過程中逐漸瞭解,交通罷工不會一次把公車,火車等大眾運輸全停擺,而是會輪流,因他們是為了表達自己的意見和維護權益,並不是想要讓乘客造成困擾。此外,也能看見他們的工作者組織動員性是頗高的,為了維護自身權利和良好的工作待遇,而訴諸表達並非沈默不語。在台灣鮮少搭火車的我,來義大利後成了我主要的交通工具。長期搭乘火車的我們,發現義大利的火車是單軌的,像是在一個站台時,反方向的火車需等另一方駛過後,才可啓程。所以常遇見已經到了發車時間,卻因要等另一方火車而延遲發車。或是我們之前上班時常遇過到某一個站時,全火車的人必須下車換到另一台火車繼續行程。我們剛遇到這樣的情形不明白,雖然車長或查票員有解釋,但起初語言不通的情況下,簡直是鴨子聽雷,所幸有遇到好心人在下車時來提醒我們,而且,也看到車長有特地過來看我們是否有下車,這貼心的舉動使我們在寒冷的天氣下格外溫暖。但也有遇到令我們懊惱的事情,就是臨時換月台和火車誤點或消失,有遇過前一分鐘還在二月台,等到火車來到時發現方向不對,才知道火車換月台,這時就會看見一群義大利人和我們一樣砰砰砰地趕緊跑向更改過的火車;又像只要遇到下雨或是霧太濃,就要有心理準備好一點就是火車誤點,要不就是火車莫名其妙的就消失了,直接換成下一班其他火車。對於火車消失這情形,我們也曾問過義大利人,他們也表示無法理解。這樣的情形下,若是上班的話,我們就必須等下一班火車,到公司時就已經中午了;而若是出去玩,就要祈禱要轉的火車別太快發車,或是趕緊去換票,所以像我就已經練就一下火車,就算行李多重,也能快速和看似從容地通過人群,查看月台和打卡,搭上所屬的火車。

此外,只要在網路輸入“義大利郵局”,相信會有不少抱怨文章,不論是寄或收國際包裹,還是行政效率和郵資等等。而我也在當地有了切身的體驗。像是寄明信片一事,除了郵資是德國的兩倍多外,並且還需要賭運氣,因同團的朋友就有寄丟過。至於國際包裹方面,起初是父母寄EMS給我,都已經過快一個月了,卻還無包裹的相關消息,情急之下開始搜尋相關解決辦法,也因此認識了在米蘭的台灣姐姐,由於有她的寄信給海關的範本,加上Tutor的幫助詢問下,才能使不知飄泊在何處的國際包裹,順利抵達我的手上。此外,在義大利的郵局排隊方式,雖然也是要抽號碼牌,但與台灣不同的地方在於:在抽號碼牌時,就已經要先決定你是要辦何種業務,像是我們最常使用的是P,代表的是寄信和包裹,而我們就必須要等待自己所屬的代碼和號碼出現,且在同一窗口不一定都只有承辦一種業務,所以像有時我的號碼牌是P93,但一到P92時,就開始出現E23之類的,那種等待的心情有時真是令人焦慮,這時候就會發現其他自己號碼之後的人也會用眼神對你表示惋惜,有時同病相憐的我們,就會把彼此的信件放在其中一個人身上,一次等待和解決就好。雖然郵局行政效率有時令我們無言,但是也有溫暖的時候,像是我在公司附近的郵局跑久了,郵政人員幾乎都認識我們,每次看我們拿明信片,都會說「tutto Taiwan ?」,或是研究起我們寫的中文字,以及像是之前我要寄國際包裹回台灣,去郵局問了許多相關問題,並且也查詢相關問句和詞彙,郵政人員就十分熱心地抄寫所有相關的價位,和給我許多填寫資料,讓我有多種選擇,以及寫錯時馬上就有新的表格可用,最後再待我拿去寄時,他們又解釋了相同公斤數卻不同價位的區別,和給我最划算又有保障的建議。當我看見我的國際包裹被他們十分用心的包裝粘貼和特別註明等時,有一種被關懷和重視到的心情,也想說或許他們的行政效率不高,說不定是因為太熱心幫忙,所以延遲了工作,因到最後是由兩位先生來幫忙我處理國際包裹,處理完後我們還握手說:「Ciao」,那天,正是我在公司原本城鎮的最後一天,他們手的溫暖和愛眨眼睛的樣子,一直印烙在我心中。

 

到處拜訪和留下記憶的我

而在假日時,就是我們去探訪他地的時候了,像是在義大利國內的著名的里米尼(Rimini),阿西西(Assisi),翡冷翠(Firenze),比薩(Pisa),拿坡里(Napoli),威尼斯(Venezia),米蘭(Milano),波隆納(Bolongia),羅馬(Roma),維洛納(Verona)等;或是其他小城鎮,像是斯波列托(spoleto),貝加蒙(Bergamo),拉溫納(Ravenna),菲拉拉(Ferrara),帕瑪(Parma)等;也或者是義大利的國中國:聖馬力諾共和國(Republica di San Marino),和梵蒂岡(Stato della Città del Vaticano);也或者利用長假期去拜訪了奧地利,德國,瑞士,荷蘭,比利時,法國的許多城市。這些的旅行,不全然是歡樂或是順遂的,像是遇過火車誤點或因為罷工而取消,也常碰見對我們不友善者,或是扒手等。但也因如此,我更感謝對我們給予幫助的人,不論是在拿坡里提醒我要收好錢包與手機的爺爺,或是在火車上幫助我們跟機長解釋的義大利女孩,以及以為我掉火車票而追趕過來的義大利男子,也有在我們找不著路時,常有人會主動問我們是否需要幫忙,更是對於在巴黎已經疲憊不堪和失望不已的我們,遇見了和藹的阿姨,在寒冷的夜晚中帶著我們找到了住宿地點,並且接待我們的是溫暖和充滿愛的法國家庭及豐盛的晚餐。因有了他們的好心,使我們在這些旅行上更加地美好。此外,在探訪他地時,培養出擁有樂觀的心看待未知的發生,像是威尼斯淹大水,使我們預計的計劃打亂,但當下涉水的我就常常用搞笑的方式抬腿拉筋,只為了將雨鞋中的水倒出;又或是在瑞士搭錯車時,我們就想著先看風景等下車後再想辦法的心情,而意外看見了羞赧的少女峰。

品嚐各地美食

除了游走當地外,我們也在各地品嘗了當地的美食,像是在佩魯賈最著名的就是「Baci」巧克力;拿坡里的披薩;翡冷翠豬肚堡;米蘭的蜜栗子,panettoro:維洛納的spritz aperol;帕瑪的生火腿和起司;波隆納的肉醬義大利麵;或是各種義大利甜點;奧地利的炸豬排和滑順的啤酒;瑞士起司鍋和巧克力;德國各種香腸和熱紅酒,荷蘭華福餅和羊奶;以及巴黎點心和法式麵包吃法等等,這些是帶不回台灣卻能留在記憶品嘗回味的。此外,也因有當地朋友的介紹才知道某些食物的緣由,像是aperitivo是從米蘭發跡,指付一杯酒錢就可享受無限量供應的自助美食;又或者panettoro和pandoro蛋糕分別來自於米蘭和維洛納,但現今已是聖誕節必吃的食物之一;又或者我們去聖馬力諾共和國時,當地人請我們吃煎餅內抹巧克力醬,經由他們解釋才知道是聖誕節會吃的食物,並且再後來遇見俄羅斯女孩後,才知道這也是她們當地最常吃的食物,叫做「crepes」;或是瑞士朋友介紹Swiss Tradition-kaffee und schnaps,那樣的傳統是在親友聚餐,尤其是聖誕節時,一同享樂的飲品;以及荷蘭親友同樂時,會一起吃的國王蛋糕,意指蛋糕內會放一個小物品,吃到的人代表他是「這一群人的國王」。

各地旅遊紀錄

寫到這,心中還是有滿腹的話語未道出,第一次的出國,五個月的旅程,能把一個倔和傻的女孩蛻變成怎樣子?大四的我,早已快修完章程學分了,但是真正要修的人生學分,到底修了多少?還有多少要修?熙攘往來的人群中,我們交錯在彼此的記憶,或許無關,也可能發酵中。在這段的實習生活,給了我一個想像和踏步的開始,也知道燦笑的背後需要更多地耕耘,也明白因為未知,才願意珍惜當下,而更用心感受那每秒的存在感,因為我存在著,而值得去創造更多的價值。

   

Tutor和公司同事

My company is “Archistudio SRL”. And the goal of Archistudio SRL is to provide materials and products of superior quality, in addition to the best technical and developers, in order to respect concretely the prior analysis formulated in the design phase. The areas of intervention specific about what they can give their trained professional support are varied and range from the study of energy analysis and feasibility studies for renewable energy installations, traditional architecture and green architecture, design and interior decoration, the supply of materials for the construction of the projects.

Because of this goal, there are two departments in my company. one is called Archistudio, which is for architectural design, energy efficiency, energy development from renewable sources, and green architecture. And another department is called Enemov, which is for searching and selling different kinds of green products, and where I work in.

My daily job is to search product information what they need, such as product catalog, price, cooperation China and Taiwan companies. Due to our native language is Chinese, searching speed more quickly in this regard, and other reason is that we have the same or similar with cultural background, it is better able to understand the Asian case. We have searched about , electric bicycles, electric motorcycles, as well as comparison of different countries recycling system, and the development of related industries, situations, and so on. Searching information is compiled into a report to the boss to see, so that they can choose to the best one which they need.

In searching for these products to find the data, because my major is international relations, I take this advantage of the knowledge to search what I want. Like I started to find the relevant international organizations at first to learn about the products’ information, and related regulations. During this process, we can find the cooperation company and achieve the object what we want. In addition, I have a number of different departments friends, so sometimes I can directly ask them, and make sure information be more accurate.

Sometimes, I also help Italian colleagues to complete the task. Like to help colleagues understand the China’s products in the website, as well as phone calls and a letter to the China company for asking product information. Chinese and I direct correspondence with both Chinese and English language, so that we can understand and confirm things, and I will explain to colleagues understand and improve efficiency.

These experiences made me understand that, to complete a task, in addition to our own efforts, teamwork and apply around resources is very important. To share our resources and knowledge, that we can reduce the number of data search and integration time. In addition, the process of introduction and communication with my Italian colleagues, makes my progress in the language, and ability to express.

In addition, in these days of the Italian company, I found that ‘coffee time’ for the colleagues is very important. Rest time, not only let ourselves relax , but also it is well with my colleagues to chat, to understand each other. In Taiwan, I rarely heard of coffee time, but during in Italy these five months, I think it is very important. Appropriate rest, so that we could not only take ourselves a break, but also be more efforts to continue with our work without feeling tired.

For me, every task is special, because all I had not been exposed areas and products. I was most impressed by the work is to search about windmill company information, in addition to the first task, myself is a student of international relations, so I used the way to search for resources by related international NGO certification. For me, it is an important thing that I am able to use my knowledge and learning to reach the desired goals of the company thing. In addition, in the process, I started to learn how to integrate information and how to present, and make my boss understand.

And my knowledge of this windmill field is weak, so I was in the query process, also while reading relative information to improve my knowledge, and to understand the development and application of green energy.

From this program, I learned three parts. The first is to advance and have experience in the workplace, and to increase the competitiveness of future work; Second, understand, and learned how to get along with colleagues of different cultural backgrounds; Third, to practice English and learned Italian. Because most of the time we stayed in the company, we could directly get along with the locals, and understanding of the ways of doing things, and we must continue to communicate. This process allowed me to quickly and directly to learn and application their advantage, and to understand more about the local situation.

學習成長和融入當地的我

學習成長和融入當地的我