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東海大學國際職場實習發展中心--第六屆擁抱全球實習成果-在痛苦中學習,在學習中成長

在痛苦中學習,在學習中成長

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  • 分類 : 第六屆擁抱全球實習成果
  • 點閱 : 231
  • 日期 : 2016-11-24

(台灣 KPMG實習生 謝同學)

轉瞬間,實習已接近尾聲,在這一年中我學習到許多在學校所不會學到的事物,了解到學校與職場的不同,讓自己在每一次的案件中不斷的學習,記下自己所犯下的錯,精進自我,我認為參加實習計畫能夠讓自己培養各種在職場上所需具備的能力,逐漸蛻變、成長,讓自己成為更加優秀的人。

在開始實習前,老師總是耳提面命的告訴我們在職場上就是要懂得主動詢問,還記得一開始的我不太敢主動開口,不管是詢問領組底稿上的問題,亦或是做分析時需要向客戶詢問,我都感到相當害怕,怕自己問了太過於簡單的問題,或是擔心自己問的問題無法將客戶的回覆從籠統、大範圍的回答縮小至精確的主因。在第一次主動詢問後,才發現那些擔心都是多餘的,我認為事務所的好就在於每一個人都很願意教導,不會有資深人員欺負新進人員的情形,對於一個初次進入職場的新鮮人,這樣友善的工作環境能夠讓新進人員更快步上軌道。

在這將近一年的時間裡,每一天都非常的忙碌,之前在校時,必須在學期中準備好完善的備審資料、期中考以及面試,就讓我覺得有點無法負荷,進了職場之後回過頭來看,才發現這根本不算什麼,現在每天除了當周案件的事情要處理外,還會有之前案件的事情要處理,每天被許多事情逼著前進,雖然覺得痛苦,但換個角度想,這是種磨練,尤其是在最為忙碌的年報中,還要兼顧學校需繳交的作業,我必須做好時間管理,才能夠順利的在時限內完成所有的事,工作後才發現,人在壓力下是能夠激發出潛能的。

而工作上手較慢的我,一直到Q3快結束時才比較能夠掌握問話的技巧,在剛進去時作分析往往都會被退回要再問一次,現在懂得在提問前先想好自己詢問的內容,先推測出可能的原因後再去找客戶。在第一間年報時,我受到了很大的挫折,因為查核的程序較多,我有太多細節沒有注意到,交出去的底稿有一些瑕疵,領組因而覺得我沒有用心在做,我感到相當受挫。之後我偶然在Cheers網站上看到一篇寫著:被罵「失望」,是因為被「高度期待」,所以應該更有信心,不禁讓我覺得,也許領組是對我有所期待,才會對著我說底稿要用心做,我明白自己在這個案件中表現得相當差,因此我將所有我所犯下的錯誤記下,為的就是不再讓自己之後犯下同樣的錯誤,也許那句話對我來說算是一記當頭棒喝吧!

實習到現在,每天雖然忙碌、疲累,但也相當充實,每一次的案件遇到的情況都不會相同,每一周都在迎接新的挑戰,在實習的過程中,有被許多事情追著跑的苦,也有大家一同慶功、一同參加家庭日的歡笑。曾經我懷疑過自己,參加這個計畫,讓自己累成這樣真的值得嗎?但隨著實習接近尾聲,現在回過頭來看,我從中培養了許多能力,激發了自己的潛能,而這樣的收穫是我在學校所無法學習到的,我想,參加這個計畫是非常值得的。

The internship is drawing to an end. I learned a lot of things that I couldn’t learn in school. I knew the different in school and the workplace. I learned a lot in every case and remembered all mistakes that I was told to improve. I think that the internship can help me to develop skills which are needed in workplace. I can become an outstanding person after the internship.

The teachers told us that we should take the initiative to ask in the workplace. I was afraid to ask question in the beginning. Whether asked the in charge about the problem of working paper or asked the client for the analysis I was afraid to ask. I was worried about the question what I ask was too simple that I could not get the main reason about the analysis. I think that one of the advantages working in KPMG is that everyone is willing to teach each other. This kind of friendly working environment can let the new employees more quickly get on the track.

I was very busy every day. I think that the busy degree between the school and the workplace are different. To attend the internship we should prepare the mid-term and the interview in the same time. It let me feel hard to finish it. Now I think it just piece of cake. In the workplace I have to handle the case in that week and clean the note from the manager of the case before. There are lots of things forces me to move forward every day. Although it let me feel pain, it is the kind of discipline. Especially in the annual report, we also need to hand over the school homework and the work. I should have good time management to finish all the things to do on time. After the work, I think that people is able to inspire potential under the pressure.

I get the skill of asking question until the end of Q3. The analysis which I did at first always be returned to ask again. Now I understand that I should think about the probable reason before asking the question. I was feel frustrate in my first annual report. Because it had lots of details needed to check that I didn’t notice. The working paper that I hand out to the in charge was in defective. The in charge thought that I was not in attention to finish the work. Then I saw an article on the website of Cheers. It said that to be accused of disappointment was because they were in high expectation. Maybe the in charge had expectation on me that told me I should do the working paper in attention. I knew that I underperform in that case so I took notes to remember all the mistakes to prevent myself not to do it again.

Although it is busy and tired, it is also feel enriched every day. Every case will face different situation. In the course of the internship, I have the bitter of handle too many things on the same time. I also have the happy time of celebration of Q2 and attend the family day. Once I doubt that it was worth or not to attend this program. Now looking back for these days, I trained lots of skills and inspired the potential. These harvests could not learn in school so I think that it is worth to attend this program.