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東海大學國際職場實習發展中心--實習培訓成果-高飛人生--為自己找方向:企業實習 Finding one’s direction through internship

高飛人生--為自己找方向:企業實習 Finding one’s direction through internship

  • 單位 : 國際職場實習發展中心
  • 分類 : 實習培訓成果
  • 點閱 : 76
  • 日期 : 2020-10-14

 

姓名:劉玉涵

學校:東海大學

  系所:國際經營與貿易學系

公司:車王電子股份有限公司

  部門:電子行銷部

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       大三時,看著同學們不論是要進入社會工作、要繼續向上讀研究所、或要先給自己一點放鬆的時間,都已經有了決定。當時的我依舊對未來的方向不太明確,偶然看到學校的資訊,決定報名學校主辦的海外計畫。出國前幾個月,透過台灣-義大利國際職場實習計畫(TIP)主辦教授的推薦,幾位夥伴得到車王的面試通知,我很幸運地在經過幾次面試後獲得加入團隊的機會,公司同意可以等到我們海外計畫結束歸來後再決定,於是我又多了幾個月的時間可以思考。在義大利AgriEuro實習的那段時間,每天早出晚歸同時還學習新語言,開闊了我的視野也讓我知道,不論是到企業上班或是讀研究所,能夠好好的適應並且享受當下才是最重要的。而現在有個機會可以加入一個新的群體環境,當時我只問自己”Why not?”就決定接受這份挑戰。

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       大四下,我進入公司開始熟悉業務助理的工作,看似單純的職位做的事一點都不單純,短短幾週,因為需要同時處理多個客人的訂單及出貨,我明顯感受到面對壓力及多工處理能力的重要性。工作內,為了讓自己跟上其他人的腳步,我付出更多時間跟努力避免拖累到其他同事,也幸好有同事們的耐心教導與鼓勵,讓我有勇氣把不懂的問題問出口,有時也會意外協助到同事釐清工作上的困境;工作外,我開始增進自己之前比較少練習的部分,譬如怎麼寫商業信件和複習各種不同的貿易條件。

       實習期間最讓我印象深刻的事情是第一次完成完整出貨流程。從客戶下單後把訂單打進系統中,計算可出貨數量並且和生產部門確認交期回覆給客戶,等到出貨前約2週再跟生產部門確認工單能否如期產出後,提供客戶確認出貨數量並且如期訂船艙出貨,到出貨後提供出貨文件給財務部以及客戶並且沖銷貨款。短短一句話耗時約2個月,其中還包含許多細節,對一位沒有相關工作經驗的實習生來說,這樣一句話的形容並不足以表達當時所獲得的成就感!

       實習期間短短三個月,我了解每個小螺絲釘都很重要,一旦有個螺絲釘卡住,就會影響到其他的運作。我很感謝每次在有問題的時候,同事們都會細心的教我、寫流程表給我看、甚至是一步一步耐心的帶著我做。儘管有時候忙中有錯,他們也都會很溫暖的安慰我並告訴我要如何避免之後再發生類似的錯誤,這樣的團隊精神非常值得學習。實習期間學習公司和同事的做事效率和處世道理,都是我很棒的收穫。

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       經過這幾個月的經驗,我認為在學生時期到進入真正的職場前擁有實習的機會是很棒的選擇。雖然一開始會感覺辛苦,但也因為實習生的工作內容相對於正式員工較為單純,所以可以有充裕的時間在學校理論與職場實戰間慢慢接軌上手,期間也有機會能為自己找到未來的方向!

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Name: Yu-han Liu

School: Tunghai University

  Department: International Business

Company: Mobiletron Co., Ltd.

  Department: Electronic Marketing

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       In my junior year, I noticed that most of my classmates have already figured out what to do after graduation, whether it was finding a job, enrolling in graduate school, or taking some time off. I, on the other hand, was still uncertain about my future. I came across information on an overseas internship program by chance and decided to sign up for it. A few months before leaving the country, professors affiliated with the Taiwan-Italy Internship Program (TIP) recommended me to intern at Mobiletron. After several rounds of interviews, I received an offer from the company; Mobiletron was kind enough to allow me to decide whether to accept the offer after I came back from the overseas internship, which gave me a few more months to think about it. When interning at AgriEuro in Italy, I had to work long hours and learn a new language. This experience opened me up to a wider world out there, and I realized it does not matter whether you are working or studying at graduate school; the important thing is to enjoy the moment and adapt to whatever environment you are in. Just as I returned to Taiwan, I had a chance to join a new environment, so I said to myself: “Why not?” and decided to accept this challenge.

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       In the second semester of my senior year, I joined the company and began learning the ropes of a sales assistant. The work seemed straightforward at the beginning but turned out to be more complicated than I thought. Just a few weeks into the job, I found myself having to handle multiple customer orders and shipments, which brought on a lot of stress and made me realize the importance of multi-tasking. In order to keep up with my co-workers and avoid becoming a burden to them, I spent a lot of time and effort. Fortunately, my co-workers were all patient and helpful when instructing me, and I always felt comfortable asking questions on things I did not understand. Sometimes I was even able to help my co-workers with problems they encountered. Aside from my assigned duties, I found time to improve other skills such as business letter writing and trade regulation knowledge.

       The thing that left the largest impression on me was completing the shipment of an order from start to finish for the first time. This involved entering the customer’s order into the system, calculating the number of units that can be shipped, confirming the shipping date with the production department, and replying to the customer. Two weeks before the shipment, we have to confirm the shipment date with the production department again, notify the customer of the quantity to be shipped, and reserve the shipment container. After the order is shipped, the shipping documents have to be sent to the accounting department and customer, and an accounting entry is made to write off payments received for the order. What I just described in a few sentences is actually a two-month long process, and I already skipped over many details. For an intern with no previous experience in this area, it’s hard to convey the sense of achievement I felt when I completed my first order!

       My three-month internship taught me that every little cog in a machine is important. One malfunctioning cog affects the operation of the entire machinery. I am very thankful that whenever I had a problem, my co-workers would patiently show me how to resolve it, sometimes by drawing a flow chart for me or showing me step-by-step how to do something. When I made a mistake, they would comfort me and tell me how to avoid making the same mistake again. This kind of teamwork is something we should all aspire to. My biggest reward from this internship was being able to observe the efficiency of my colleagues and the principles they applied in the workplace.

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       These few months made me realize that having some internship experience before entering the workplace is a very wise choice. There is a lot of hard work involved in the beginning, but since an intern’s work is still relatively simple compared to that of a full-time worker, one should have plenty of time to transition from school to the workplace. Internship is also full of opportunities to find directions for your future!