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東海大學國際職場實習發展中心--實習培訓成果-高飛人生--實習是通往未來的捷徑 Internship as a shortcut to future success

高飛人生--實習是通往未來的捷徑 Internship as a shortcut to future success

  • 單位 : 國際職場實習發展中心
  • 分類 : 實習培訓成果
  • 點閱 : 206
  • 日期 : 2020-10-13

 

姓名:楊涵如

學校:國立金門大學

  系所:工業工程與管理學系

公司:臺灣引興股份有限公司

  部門:管理部 專案管理課

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       臺灣引興為工具機關鍵零組件的專業製造廠,更是國內精實管理的模範工廠,當時身為學生身分的我便期望著能至引興企業實習,學習最先進工業工程管理的知識,因此我於107年暑假至引興暑期實習2個月。於實習期間被引興的公司文化深深吸引,更是由衷佩服引興優勢-精實生產,也正因如此在我心中種下一顆希望加入引興團隊的種子,讓我於108年再次申請於引興企業的第二次實習。當時我的實習目標已從懵懵懂懂的「做中學」,轉變為以一個獨立自主的工業工程管理師前進。

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       我在引興看見如何實踐豐田的TPS概念,接單式生產、JIT、零庫存…等是做得到的。不單只是直接單位執行TPS,包括間接單位流程上,都可以看到TPS的蹤跡。除了改善自己工廠外,也會提供支援協助改善協力廠,充分展現團隊合作的精神。因此,當時的我就明確知道能身在引興實習,讓自己了解所學的知識如何實際運用在工作上是獲益良多的。

       日常工作上,可以感受到引興對細節的用心。好比當時主要負責文管中心作業,包括建立標準文件、修訂、發行。而建立標準文件也有一套標準,「標準」就是只要照著做,絕對不會錯。當然剛開始寫標準文件時會疑惑,就是不知道標準,那該如何建立標準呢?其實很簡單,就是「寫你所做、做你所寫」。就像戴明的PDCA,並非只有在改善現場時會用到這些工具。

       參與董事長預約報告時,更是我在實習期間的震撼教育。能有機會貼身觀察董事長的思考邏輯、做事準則,讓我快速掌握做事的要點,並審視自己工作時不能犯同樣錯誤。報告時要利用數據說話,更不要說形容詞、模糊的詞語,例如:很棒、還可以、有點不一樣…等。董事長說:「要將『不能說別人的名字』視為一種哲學。」,這句話讓我印象深刻。在工作一定會遇到需要與他人合作,甚至跨部門的工作內容。如果工作未完成,應該主動提醒同仁,而說不定他的困難點是你沒能提供資源協助他。這也是展現TPS理念:「團隊合作」

        如同前面所提及,大學時期的實習我選擇了引興企業,那段期間我除了學習到引興的精神、工業工程管理的知識外,更重要的是我逐漸萌生一個念頭,就是讓自己能夠加入引興企業。而留任公司的最主要原因是,引興非常重視「人才培育」。除了有健全的「教育訓練」制度,更願意投入資源請顧問輔導,教導正確且有利的工具協助同仁「改善」,讓工作可以更輕鬆、更有效率。再次展現TPS的精神:「持續改善」

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       除了引興企業吸引我的優點和精神外,我認為實習帶給學生的是一個完美的學習經驗,不單是書本的理論,而是可以直接以親身經歷的方式去融入一個真正在運作的企業。此外,在實習期間累積的個人經驗、對公司運作的掌握度、企業氛圍…等,對於一個剛出社會的新鮮人而言又何嘗不是一大優勢呢?對我而言,利用這項已經上手的優勢,留在引興可以更快速的累積經驗和知識。當其他同期的新鮮人花了90%的心力還在焦頭爛額於適應環境、設備、地點時,我卻可以駕輕就熟地用100%的能力去完成真正重要的待辦事項,甚至可以運用所學於真正的工作時,不正是顯得更有效率嗎?當我能用最短時間累積自己的工作經驗、鍛鍊處理能力,我相信這對自己未來的發展性是有增無減的!

       因此,以親身經歷而言,我認為實習對學生來說無庸置疑的是一個朝未來有效前進的捷徑!

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Name: Han-ru Yang

School: National Quemoy University

  Department: Industrial Engineering and Management

Company: Keyarrow (Taiwan) Co., Ltd.

  Department: Project Management

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       Keyarrow is a professional manufacturer of key components of machine tools and its factories are considered models of lean managment. As a student I always hoped I could intern at Keyarrow and learn the latest knowledge in industrial management. I finally got my wish when I landed a 2-month internship at Keyarrow in the summer of 2018. During my internship, I was deeply impressed by the culture of this company and its implementation of lean management methods. This planted the idea of joining the Keyarrow team in my mind, and I applied for a second internship at the company in 2019. My goals have evolved from “learning by doing” to becoming an independent industrial management professional.

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       I observed how the TPS concepts of Toyota were carried out in Keyarrow, which included make-to-order production, JIT, zero inventory, etc. The implementation of TPS not only included units directly involved in production, but also units in supporting roles. In the spirit of teamwork, the goal was not just to improve your own factory, but also support the improvement of other factories that you collaborate with. Therefore, I knew back then that interning at Keyarrow would greatly benefit myself because I could learn how to put knowledge into practice.

       In my day-to-day work, I clearly saw the company’s attention to detail. I worked at the document management center, which was responsible for creating, revising and publishing standard documents. There was a simple rule for creating standard documents, and that rule was “follow the instructions and nothing will go wrong”. Of course, when you first start preparing such documents, you actually don’t know the standards. So how were the standards set? It was quite straightforward: Do what you write, and write what you do. Like the PDCA cycle introduced by Deming, the application of these methods can be applied in many areas.

       One of my most stressful experiences was assisting in the preparation of the briefing for the chairman. This gave me the opportunity to closely observe the chairman’s thought process and working principles, which helped me identify the crucial tasks in my job and reminded me not to commit the same mistakes. When briefing, you were expected to communicate using numbers and avoid vague adjectives and expressions such as very good, so-so, a little bit different, etc. “Our philosophy is ‘not to name names,’” the chairman said, a motto that was imprinted in my memory. You always need to work with others, including colleagues from other departments. If a job is not completed, you must remind your colleague, and it might turn out his or her inability to complete a task is because you did not provide enough resources to support him or her. This is an example of “teamwork and collaboration”, a key TPS concept.

       As stated above, I chose to intern at Keyarrow while in college. Through this internship, I learned about the culture of Keyarrow and acquired knowledge in the field of industrial management. Moreover, I developed the desire to join the company permanently. My main reason to join this company is their focus on talent cultivation, as demonstrated by their comprehensive training program and their willingness to hire outside consultants to help employees improve their efficiency. This again is another illustration of the TPS spirit: “continuous improvement.”

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       While Keyarrow is a great company, I think the internship itself is a great learning experience for students. You are no longer reading about theories in a book, but learning how to become a part of a successful organization from hands-on experience. In addition, the experience and knowledge on the company’s operations and culture you acquire during the internship are all advantageous to you as a fresh graduate. This advantage has benefited me greatly, especially when I chose to stay at Keyarrow. While other new hires of the company were spending most of their energy getting acclimated to the work environment, I was focusing on getting my assigned duties done in a more efficient manner by drawing on my previous experiences. I was able to accumulate a lot of work experience and hone my job skills in a short amount of time; this certainly helped my future advancement immensely!

       Therefore, speaking from personal experience, I can say that an internship is a shortcut to future success for students!